Saigon Cider Craft Beer
e-Commerce
2 months
Sài Gòn Cider is Vietnam's first premium organic craft cider brand, EU and JAS (Japan) certified. SolX deployed Odoo 18 Enterprise to digitise the full operation: e-commerce website, organic warehouse management, sales and CRM, internal accounting, and SInvoice Viettel VAT e-invoicing — all on a single platform with full iPhone and Android mobile app support.
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Business problems to solve
Organic ingredient warehouse not tracked with production or EU/JAS certification workflows
Sales, delivery and return processes were manual and disconnected from warehouse and accounting
No integrated VAT e-invoicing solution (SInvoice Viettel) within the ERP system
Sales team lacked mobile tools for order management and warehouse scanning in the field
E-commerce Website
Content management: Drag-and-drop visual editor, snippets library, multilingual and SEO management — build and edit pages with no coding required.
E-commerce: Manage products, cart, payments, shipping, discount codes, with automatic sync to inventory and accounting.
Blog and interactive content: Blog system with categories, tags, comments, social sharing, and SEO optimisation to boost search engine visibility.
Forms and CRM integration: Custom contact forms, automatic lead creation in CRM, and response management integrated across all modules.
CRM
SGC Contact management: Enhanced Odoo 18 Enterprise contact module to optimally store multiple addresses and contacts per customer.
Sales tracking and analytics: Pipeline reports, conversion rate tracking, per-salesperson performance analysis, and budget vs. actual revenue management.
Activities and scheduling: Schedule calls, meetings, notes, send emails directly from CRM, and sync with calendar for efficient time management.
Organic-sector opportunity tracking: Custom lead pipeline for organic cider products, integrated with sales and warehouse for end-to-end order management.
Sales
Buy/Return order classification: Classify sales lines as Purchase or Return, automatically calculate totals, and handle returns and new sales in a single order.
Automatic accessory calculation: Auto-calculate accessories per main product, auto-create accessory order lines, manage accessories from previous orders (Last Import), and auto-generate warehouse receipts for accessories.
Invoice and credit note management: Calculate invoice items from Buy/Return lines, auto-create financial invoices, and handle reverse invoices when return quantity exceeds sold quantity.
Delivery and payment integration: SGC delivery address management, automatic QR payment code generation from order data, and automatic dispatch and return receipts creation.
Warehouse
Warehouse and location management: Manage warehouses, locations, routes, transfer rules, return locations, and all receipt types (inbound, outbound, internal transfer).
Product and accessory management: Classify products and accessories by SGC type, define accessories per product with quantities, auto-calculate and alert on accessory shortages during processing.
Stock moves and validation: Process inbound, outbound, and internal transfers; track movement history; validate receipts; and check accessory conditions before validation.
Barcode and QR scanning: Integrate barcode/QR scanners, auto-read and process scan data, use personal phones to scan codes.
Internal Accounting
Invoice and payment management: Create, send, and track customer invoices, credit notes, receipts/payments, manage payment cycles and terms.
Journal entries and ledger: Manual journal entries, automation from other modules, journal management, and balance verification.
Financial reporting: Summary reports, balance sheet, profit and loss, receivables/payables reports, partner ledger, and statutory compliance reports.
Bank reconciliation and payment tracking: Automatic bank reconciliation, payment tracking, accounts receivable/payable management, and payment history reports.
Reverse invoices and adjustment notes: Link reverse invoices to sales orders, manage adjustment and replacement invoices, and track related invoice chains.
SInvoice E-invoicing (Viettel)
Send e-invoices via Viettel API: Integrate with SInvoice (Viettel), auto-send official invoices, create draft invoices for preview, and manage invoice status.
E-invoice file and document management: Auto-generate JSON from invoice data, download XML and PDF from SInvoice, store and manage attachments, and email XML/PDF files to customers.
Payment status sync: Auto-update payment status to SInvoice, sync with Odoo payment status, manage lookup codes, and track e-invoice numbers.
SInvoice connection log: Log all API connection activity for troubleshooting and error resolution.
Mobile App
iPhone and Android app: Full ERP access on mobile with an optimised interface and native-app-equivalent experience.
Shortcuts and account switching: Add home screen shortcuts for quick access, switch between multiple accounts without logging out.
Barcode and QR scanning: Integrated automatic barcode/QR scanner, instant data processing for efficient warehouse and product management.



Mobile app demo
Business context
Sài Gòn Cider needed a comprehensive ERP connecting e-commerce, organic warehouse management, sales, and VAT e-invoicing (SInvoice Viettel) on a single platform.
The solution
SolX deployed Odoo 18 Enterprise with e-commerce, CRM, sales, warehouse, accounting, SInvoice Viettel e-invoicing integration, and a mobile app.
Outcomes
Results delivered
E-commerce website and SInvoice Viettel VAT e-invoicing system running smoothly.
Automated workflow from sales to warehouse dispatch and VAT e-invoice issuance.
Staff manage warehouse, sales, and accounting on a single Odoo platform.
Mobile app supports barcode scanning, warehouse management, and order tracking anywhere.
Project facts
Industry
e-Commerce
Duration
2 months
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Products used
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