Odoo
E-commerce
Sales
VAT

Saigon Cider Craft Beer

Industry

e-Commerce

Duration

2 months

Sài Gòn Cider is Vietnam's first premium organic craft cider brand, EU and JAS (Japan) certified. SolX deployed Odoo 18 Enterprise to digitise the full operation: e-commerce website, organic warehouse management, sales and CRM, internal accounting, and SInvoice Viettel VAT e-invoicing — all on a single platform with full iPhone and Android mobile app support.

Visit websiteSaigon Cider Craft Beer
CHALLENGES

Business problems to solve

Organic ingredient warehouse not tracked with production or EU/JAS certification workflows

Sales, delivery and return processes were manual and disconnected from warehouse and accounting

No integrated VAT e-invoicing solution (SInvoice Viettel) within the ERP system

Sales team lacked mobile tools for order management and warehouse scanning in the field

E-commerce Website

  • Content management: Drag-and-drop visual editor, snippets library, multilingual and SEO management — build and edit pages with no coding required.

  • E-commerce: Manage products, cart, payments, shipping, discount codes, with automatic sync to inventory and accounting.

  • Blog and interactive content: Blog system with categories, tags, comments, social sharing, and SEO optimisation to boost search engine visibility.

  • Forms and CRM integration: Custom contact forms, automatic lead creation in CRM, and response management integrated across all modules.

CRM

  • SGC Contact management: Enhanced Odoo 18 Enterprise contact module to optimally store multiple addresses and contacts per customer.

  • Sales tracking and analytics: Pipeline reports, conversion rate tracking, per-salesperson performance analysis, and budget vs. actual revenue management.

  • Activities and scheduling: Schedule calls, meetings, notes, send emails directly from CRM, and sync with calendar for efficient time management.

  • Organic-sector opportunity tracking: Custom lead pipeline for organic cider products, integrated with sales and warehouse for end-to-end order management.

Sales

  • Buy/Return order classification: Classify sales lines as Purchase or Return, automatically calculate totals, and handle returns and new sales in a single order.

  • Automatic accessory calculation: Auto-calculate accessories per main product, auto-create accessory order lines, manage accessories from previous orders (Last Import), and auto-generate warehouse receipts for accessories.

  • Invoice and credit note management: Calculate invoice items from Buy/Return lines, auto-create financial invoices, and handle reverse invoices when return quantity exceeds sold quantity.

  • Delivery and payment integration: SGC delivery address management, automatic QR payment code generation from order data, and automatic dispatch and return receipts creation.

Warehouse

  • Warehouse and location management: Manage warehouses, locations, routes, transfer rules, return locations, and all receipt types (inbound, outbound, internal transfer).

  • Product and accessory management: Classify products and accessories by SGC type, define accessories per product with quantities, auto-calculate and alert on accessory shortages during processing.

  • Stock moves and validation: Process inbound, outbound, and internal transfers; track movement history; validate receipts; and check accessory conditions before validation.

  • Barcode and QR scanning: Integrate barcode/QR scanners, auto-read and process scan data, use personal phones to scan codes.

Internal Accounting

  • Invoice and payment management: Create, send, and track customer invoices, credit notes, receipts/payments, manage payment cycles and terms.

  • Journal entries and ledger: Manual journal entries, automation from other modules, journal management, and balance verification.

  • Financial reporting: Summary reports, balance sheet, profit and loss, receivables/payables reports, partner ledger, and statutory compliance reports.

  • Bank reconciliation and payment tracking: Automatic bank reconciliation, payment tracking, accounts receivable/payable management, and payment history reports.

  • Reverse invoices and adjustment notes: Link reverse invoices to sales orders, manage adjustment and replacement invoices, and track related invoice chains.

SInvoice E-invoicing (Viettel)

  • Send e-invoices via Viettel API: Integrate with SInvoice (Viettel), auto-send official invoices, create draft invoices for preview, and manage invoice status.

  • E-invoice file and document management: Auto-generate JSON from invoice data, download XML and PDF from SInvoice, store and manage attachments, and email XML/PDF files to customers.

  • Payment status sync: Auto-update payment status to SInvoice, sync with Odoo payment status, manage lookup codes, and track e-invoice numbers.

  • SInvoice connection log: Log all API connection activity for troubleshooting and error resolution.

Mobile App

  • iPhone and Android app: Full ERP access on mobile with an optimised interface and native-app-equivalent experience.

  • Shortcuts and account switching: Add home screen shortcuts for quick access, switch between multiple accounts without logging out.

  • Barcode and QR scanning: Integrated automatic barcode/QR scanner, instant data processing for efficient warehouse and product management.

The challenge

Business context

Sài Gòn Cider needed a comprehensive ERP connecting e-commerce, organic warehouse management, sales, and VAT e-invoicing (SInvoice Viettel) on a single platform.


Our approach

The solution

SolX deployed Odoo 18 Enterprise with e-commerce, CRM, sales, warehouse, accounting, SInvoice Viettel e-invoicing integration, and a mobile app.


Outcomes

Results delivered

E-commerce website and SInvoice Viettel VAT e-invoicing system running smoothly.

Automated workflow from sales to warehouse dispatch and VAT e-invoice issuance.

Staff manage warehouse, sales, and accounting on a single Odoo platform.

Mobile app supports barcode scanning, warehouse management, and order tracking anywhere.

Project facts


Industry

e-Commerce

Duration

2 months


Tags

Odoo
E-commerce
Sales
VAT

Products used

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