Mail Groups

Create and manage mailing lists in Odoo

Mail Group allows you to create and manage mailing lists in Odoo. Similar to Google Groups or Yahoo Groups, you can create email discussion groups, manage members, moderate messages, and archive messages publicly.

Mail Groups
Mailing Lists
Moderation
Members

Key Features

Key points

  • Send email to the group address to post messages to the group, all members will receive it.

  • Moderate messages before distributing to all members.

  • Manage members: add/remove members, allow automatic subscription.

  • Public archive: view message history on portal.


Create a New Group

Create a new mailing group to organize discussions by topic or department.

Steps

  • 1. Go to Mail Groups → Groups.

  • 2. Click New to create a new group.

  • 3. Fill in the group name and description.

  • 4. Choose access mode: Public, Members only, or specific Groups.

  • 5. Enable Moderate if you want to review messages before sending.

  • 6. Click Save to save the group.

FieldsTrường dữ liệuDescription
NameTênDisplay name of the mailing group.
DescriptionMô tảBrief description of the group purpose.
Access ModeChế độ truy cậpPublic (everyone), Members (members only), Groups (specific groups).
ModerateKiểm duyệtEnable to moderate messages before distribution.
AliasĐịa chỉ emailEmail address of the group, e.g., announcements@yourcompany.odoo.com.

Add Members

Add members to the group so they receive emails from the group and can send messages.

Steps

  • 1. Open the group you want to add members to.

  • 2. Switch to the Members tab.

  • 3. Click Add a line to add a new member.

  • 4. Select a partner or enter an email address.

  • 5. Click Save to save changes.


Moderate Messages

If moderation is enabled, messages will be held for administrator review before being sent to all members.

Steps

  • 1. Go to Mail Groups → Pending Messages to view messages awaiting moderation.

  • 2. Select the message to review.

  • 3. Click Accept to approve and send the message to the group.

  • 4. Click Reject to decline the message.

  • 5. Click Ban to block the sender from the group.


Frequently Asked Questions

How do I send email to the group? Send email to the group alias address (shown in the group form).

Can members self-subscribe? Yes, if the group is Public and has a subscription link.

Can I block spam senders? Yes, use the Ban function in moderation to block senders.