Odoo POS HR - POS Employee Management
Manage employees, shifts and sales performance
The POS HR module integrates employee management into Point of Sale. This module provides sales staff tracking, shift management, individual sales calculation, commission and performance evaluation.
With employee-based permissions, work time tracking, detailed individual reports, POS HR helps businesses manage sales teams effectively and create work motivation.
POS HR Terminology
Employee Management Terms
| English | Vietnamese | Description |
|---|---|---|
| Sales Staff | Nhân viên bán hàng | Employee working at POS |
| Shift | Ca làm việc | Work time slot |
| POS Session | Phiên POS | Work session on POS |
| Sales Amount | Doanh số | Total sales value |
| Commission | Hoa hồng | Sales-based reward |
| KPI | KPI | Sales target |
| Attendance | Chấm công | Work time recording |
| Performance | Hiệu suất | Work productivity evaluation |
| Target | Mục tiêu | Sales goal to achieve |
| Bonus | Thưởng | Target achievement reward |
Shift Types
Shift Types
| Shift | Work Hours | Notes |
|---|---|---|
| Morning | 08:00 - 12:00 | Morning shift |
| Afternoon | 12:00 - 17:00 | Afternoon shift |
| Evening | 17:00 - 22:00 | Evening shift |
| Full day | 08:00 - 17:00 | Full day shift |
| Night | 22:00 - 06:00 | Overnight shift |
POS HR Workflow
Employee work process at POS:
Steps
1. Employee logs into POS with PIN or card
2. Open work session and record start time
3. Perform sales, system automatically records individual sales
4. All transactions are tagged with performing employee
5. End of shift, close session and record end time
6. System automatically calculates employee sales and commission
7. Manager views performance reports and compares with KPI
Key Features
Key points
• Employee login with PIN, card or biometrics
• Track sales by individual employee
• Automatic commission calculation by rules
• Shift management and employee scheduling
• Automatic attendance when opening/closing POS session
• Set KPIs and sales targets
• Detailed performance reports by employee
• Compare sales between employees
• Role-based access permissions
• Integration with HR module for payroll
Commission Configuration
Common commission calculation methods:
Key points
• Percentage commission: 2% on total sales
• Tiered commission: Higher sales, higher % commission
• Product commission: Different commission per product
• Category commission: Different rates per product group
• KPI bonus: Fixed bonus when reaching target
• Team commission: Split evenly among team
KPI System
Sales KPI Examples
| Metric | Target | Bonus |
|---|---|---|
| Monthly sales | $50,000 | $2,000 |
| Number of orders | 200 orders | $1,000 |
| Average order value | $50/order | $500 |
| Upsell rate | 30% | $1,000 |
| New customers | 50 customers | $1,500 |
Employee Permissions
Permissions by Role
| Role | Permissions | Limits |
|---|---|---|
| Cashier | Sales, view own sales | No discount >5% |
| Shift Manager | Manage shift, view team reports | Discount <15% |
| Manager | View all reports, configuration | Discount <30% |
| Admin | Full system access | No limits |
Real-world Scenarios
Common use cases:
Key points
• Fashion store: Track individual sales, calculate commission
• Supermarket: Multiple cashiers, shift management, auto attendance
• Phone store: Product-based KPI, bonus for premium sales
• Restaurant: Track server sales, split tips by employee
• Coffee shop: Manage morning/afternoon/evening shifts, compare performance
• Store chain: Compare sales between branches and employees
Shift Management
Shift management workflow:
Steps
1. Create shift schedule for week/month
2. Assign employees to each shift
3. Employee checks in when starting shift (open POS session)
4. System records actual work time
5. Employee checks out when ending shift (close session)
6. Automatically calculate work hours, overtime
7. Sync attendance data with HR module
Reports and Analytics
Important employee reports:
Key points
• Individual sales report: By day/week/month
• Commission report: Total commission payable
• KPI report: Compare actual vs target
• Performance report: Employee ranking
• Attendance report: Work hours, overtime
• Comparison report: Sales between employees
• Trend report: Performance over time
Integration with Other Modules
POS HR integrates with:
Key points
• Point of Sale: Record sales by employee
• HR: Manage employee information, calculate salary
• Attendance: Auto attendance when opening/closing POS
• Payroll: Calculate salary, commission, bonus
• CRM: Link customers with responsible employee
• Accounting: Record personnel costs
Best Practices
Steps
1. Set clear, measurable KPIs
2. Calculate commission fairly and transparently
3. Monitor performance regularly, provide timely feedback
4. Create healthy competition among employees
5. Train sales skills for underperforming staff
6. Publicly recognize outstanding employees
7. Use reports to improve processes
8. Ensure reasonable shift scheduling, avoid overload
System Configuration
POS HR setup steps:
Steps
1. Install pos_hr module
2. Create employee list and assign to POS
3. Set up login PIN for each employee
4. Configure commission calculation rules
5. Set KPIs and sales targets
6. Create shift schedule
7. Assign role-based permissions
8. Configure integration with HR and Payroll
9. Test and train employees