Odoo Recruitment SMS

Key points

• • Quick communication: Send instant notifications to applicants via SMS

• • Time-saving: Send bulk messages to multiple applicants at once

• • Centralized tracking: SMS history stored on applicant records

• • Automation: Integrated with recruitment workflow

Message Status

Key points

• • Recruitment → Applications → [Select applicants] → Action: Send SMS

• • Recruitment → Job Positions → [Position] → Applicants → Action: Send SMS

• • Chatter: SMS history displayed in Chatter tab of applicant record

Fields in SMS composition interface

Steps

• 1. Go to Recruitment → Applications

• 2. Select one applicant (tick checkbox)

• 3. Click Action → Send SMS

• 4. SMS Composer window displays with applicant information

• 5. Enter message content or select Use Template to use pre-built template

• 6. Click Send SMS to send

• 7. Check sending status in Chatter tab of applicant record

Steps

• 1. Go to Recruitment → Applications

• 2. Select multiple applicants (tick multiple checkboxes)

• 3. Click Action → Send SMS

• 4. Compose common message for all applicants

• 5. Click Send SMS to send in bulk

• 6. System sends individual SMS to each applicant

Steps

• 1. Go to Recruitment → Applications

• 2. Use Filter to filter applicants by Stage, Job Position, or other criteria

• 3. Example: Stage = Initial Qualification, Job Position = [Specific position]

• 4. Select all filtered applicants

• 5. Click Action → Send SMS

• 6. Compose and send message

Key points

• • Phone number stored in Mobile or Phone field of applicant

• • System automatically validates phone number format

• • If number is invalid, SMS will not be sent

• • Phone number format must include country code (e.g., +84...)

Steps

• 1. Go to Settings → Technical → SMS Templates

• 2. Create new template with Name, Model (hr.applicant), Body (template content)

• 3. Use dynamic variables: ${object.partner_name}, ${object.job_id.name}, ${object.company_id.name}

• 4. When sending SMS, select Use Template and choose created template

• 5. Adjust content if needed before sending

Key points

• • Interview invitation: "Hello ${object.partner_name}, We invite you to interview for ${object.job_id.name}. Time: [Date time], Location: [Address]. Please confirm attendance."

• • Interview reminder: "Hello [Name], Reminder: Your interview is at [Date time] at [Location]. See you!"

• • Job offer notification: "Hello [Name], Congratulations! You have been selected for [Position]. We will contact you via email with details."

• • Rejection notification: "Hello [Name], Thank you for applying. Unfortunately, we cannot proceed this time. Wish you success!"

Steps

• 1. View on applicant record: Open record → Chatter tab → view SMS list

• 2. Each message displays: Content, Send time, Status, Sender

• 3. View all SMS: Settings → Technical → SMS → SMS

• 4. Filter by Model (hr.applicant), Date (time range), State (status)

Steps

• 1. Check if applicant phone number has correct format

• 2. Check SMS gateway configuration (Settings → Technical → SMS)

• 3. Check remaining SMS credits

• 4. Check internet connection

• 5. Resend SMS after fixing errors

Steps

• 1. Filter suitable applicants by Stage or Job Position

• 2. Select applicants to invite for interview

• 3. Click Send SMS

• 4. Select Interview Invitation template

• 5. Adjust content (specific date, time, location)

• 6. Send SMS

• 7. Track sending status in Chatter

• 8. Wait for applicant response

Steps

• 1. After recruitment decision is made

• 2. Filter hired applicants: Stage = Contract Proposal

• 3. Filter rejected applicants: Stage = Refused

• 4. Send hired notification SMS: Use Job Offer template

• 5. Send rejection notification SMS: Use Rejection Notice template

• 6. Save history on applicant record

Key points

• • Create message templates: Prepare templates for common situations (interview invitations, result notifications)

• • Verify phone numbers: Ensure applicant phone numbers are correct before sending

• • Send during business hours: Avoid sending SMS too early (before 8am) or too late (after 6pm)

• • Keep content concise: SMS has character limits (160 characters, Vietnamese with diacritics about 70 characters)

• • Track status: Check if SMS was sent successfully in Chatter

• • Personalize messages: Add applicant name and job position to content

• • Send timely: Quick notifications create good impression with applicants

• • Save history: All SMS are saved on applicant records for tracking

Key points

• • SMS costs: Each SMS has a cost, check credits before bulk sending

• • Phone number format: Phone numbers must include country code (e.g., +84...)

• • Character limits: SMS typically limited to 160 characters (Vietnamese with diacritics: about 70 characters)

• • Sending time: Avoid sending outside business hours (8am-6pm)

• • Professional content: Maintain polite, professional tone

• • Sent SMS cannot be recalled: Check content carefully before sending

• • Wrong content sent: Send new SMS to correct and note on applicant record

Key points

• • SMS not sending: Check phone number, SMS gateway configuration, SMS credits, internet connection

• • SMS sent but not received: Phone number not active, mobile network issues, applicant blocked messages

• • Alternative solutions: Try contacting via email or phone if SMS fails