Amazon Integration

Table

Key points

• • Install **Sale Amazon** module (sale_amazon)

• • Have active **Amazon Seller Central** account

• • Register as **SP-API Developer** on Amazon

• • Set up **Internal Reference** (SKU) for products in Odoo

• • Configure FBA warehouse in Odoo (if using FBA)

• • Set up carriers and tracking for FBM

Steps

• 1. Go to **Sales → Configuration → Amazon → Accounts**

• 2. Click **New** to create new account

• 3. Select **Home Marketplace**

• 4. Select **Company**

• 5. Set **Salesperson** and **Sales Team** (optional)

• 6. Click **Save**

• 7. Click **Connect** button on toolbar

• 8. Log into Amazon Seller Central and authorize Odoo

• 9. After authorization, system auto-saves token and retrieves marketplace list

• 10. Status changes to **Connected**

Steps

• 1. Open connected Amazon account

• 2. In **Marketplaces** tab, view available marketplaces

• 3. Select marketplaces to sync orders from

• 4. Deselect unused marketplaces to avoid unnecessary syncing

• 5. Click **Save** to save configuration

Steps

• 1. Go to **Sales → Configuration → Amazon → Offers**

• 2. Click **New** to create new offer

• 3. Select **Account** (Amazon account)

• 4. Select **Marketplace**

• 5. Enter **SKU** (SKU on Amazon)

• 6. Select **Product** (corresponding Odoo product)

• 7. Check **Sync Stock** to sync inventory (FBM only)

• 8. Click **Save**

Key points

• • System auto-matches products when syncing orders

• • Amazon SKU = **Internal Reference** in Odoo

• • If product not found, system creates new product

• • Recommended: Set up Internal Reference before syncing

• • Review and adjust auto-created products if needed

Steps

• 1. System auto-syncs every 15 minutes via CRON job

• 2. To sync manually: Open Amazon account

• 3. Click **Sync Orders** button

• 4. System retrieves new orders from Amazon

• 5. Auto-creates sales orders in Odoo

• 6. Finds/creates customers based on email or name

• 7. Matches SKU with Odoo products

• 8. Creates delivery order (if warehouse configured)

• 9. Order auto-confirms to **Sales Order** status

Steps

• 1. Go to **Inventory → Operations → Delivery Orders**

• 2. Open delivery order for Amazon order

• 3. Fill **Carrier** (shipping carrier)

• 4. Fill **Tracking Reference** (tracking number)

• 5. Click **Validate** to confirm delivery

• 6. System auto-marks for sync to Amazon

• 7. CRON job auto-sends delivery confirmation every 1 hour

• 8. Check **Amazon Sync Status** to confirm success

Steps

• 1. Enable **FBM Stock** in Amazon account configuration

• 2. Check **Sync Stock** for each offer to sync

• 3. Ensure product is **Storable Product**

• 4. System auto-syncs every 1 hour

• 5. Inventory sent = Available Quantity (On Hand - Reserved)

• 6. To sync manually: Click **Sync Inventory** on account

• 7. Click **Sync Feeds Status** to check status

Key points

• • Create separate **Stock Location** for FBA in Odoo

• • Set **FBA Stock Location** in account configuration

• • FBA orders auto-link to FBA warehouse

• • No delivery confirmation needed (Amazon handles)

• • Track FBA inventory in Odoo for reporting

• • Do not sync FBA inventory to Amazon (Amazon manages)

Steps

• 1. Open Amazon account

• 2. Click **Recover Order** button

• 3. Enter **Amazon Order Reference** (Amazon order ID)

• 4. Format: XXX-XXXXXXX-XXXXXXX

• 5. Click **Recover**

• 6. System retrieves order from Amazon and creates/updates in Odoo

Table

Key points

• • Set **Internal Reference** for all products = Amazon SKU

• • Create **offers** before syncing orders to avoid duplicate products

• • Only select **marketplaces** actually used for selling

• • Create separate **FBA warehouse** to track Amazon inventory

• • Always fill **Carrier** and **Tracking Reference** before validating delivery

• • Check **Amazon Sync Status** regularly

• • Let CRON jobs auto-sync, manual sync not needed

• • Backup database before major configuration changes

• • Proper permissions: only Sales Manager configures accounts

• • Monitor error emails for timely resolution

Table

Key points

• • **How to connect multiple Amazon accounts?** Create multiple Amazon Accounts in Odoo, each connects separately to Seller Central.

• • **What's the difference between FBA and FBM?** FBA: Amazon handles warehousing and shipping. FBM: Seller handles, needs inventory sync and delivery confirmation.

• • **Must SKU and Internal Reference be identical?** Not required but recommended for accurate automatic product matching.

• • **Can I sync FBA inventory?** No, FBA is managed by Amazon. Only sync FBM inventory.

• • **How to view Amazon orders in Odoo?** Go to Sales → Orders, filter by Amazon Order Reference or click Orders smart button on Amazon account.

• • **Can I edit Amazon orders?** Not recommended to edit synced orders. Changes on Amazon will be re-synced.

• • **How to stop syncing an account?** Archive the Amazon account, system auto-disconnects and stops syncing.

• • **How often do CRON jobs run?** Orders: 15 minutes. Delivery and inventory: 1 hour.

• • **Can I sync old orders?** Yes, set Last Orders Sync to desired date, then click Sync Orders.

• • **How to check sync errors?** Check notification emails, view Settings → Technical → Logging, or check Amazon Sync Status on delivery order.