Commission Management

Detailed guide

odoo commission
sales commission
commission plan
sales targets
OTC
achievement tracking

Terminology

Table

TermDefinition
Commission PlanCommission plan for salesperson or sales team
OTCOn Target Commission - Commission when achieving 100% target
TargetSales target to achieve
AchievementActual sales performance achieved
Achievement RatePercentage of target completion
Commission TierCommission level based on % target completion
ProratedCalculated proportionally by time
Manual AdjustmentManual achievement adjustment

Prerequisites

Key points

  • Install **Sale Commission** module (sale_commission)

  • Set up Sales Teams and assign salespeople

  • Configure access rights for Commission Manager

  • Define commission structure and sales targets

  • Set up commission calculation cycle (monthly/quarterly/yearly)


Create Commission Plan

Steps

  • 1. Go to **Commission → Commission Plans**

  • 2. Click **New** to create new plan

  • 3. Fill **Plan Name** (e.g., "Q1 2026 Sales Commission")

  • 4. Set **From** and **To** dates

  • 5. Select **Periodicity**: Monthly, Quarterly, or Yearly

  • 6. Enter **On Target Commission (OTC)** - amount when achieving 100% target

  • 7. Select **Type**: Targets or Achievements

  • 8. Select **User Type**: Salesperson or Sales Team

  • 9. If Sales Team selected, choose corresponding team

  • 10. Click **Save** to save in Draft status


Two Plan Types

Table

TypeCharacteristicsUse When
TargetsSet specific targets, commission based on % completionWant to encourage achieving specific targets
AchievementsNo targets needed, commission calculated directly from salesWant to pay commission as % of actual sales

Add Salespeople to Plan

Steps

  • 1. Open commission plan

  • 2. In **Salespersons** tab, click **Add a line**

  • 3. Select salesperson from list

  • 4. Set **From** (start date)

  • 5. Set **To** (end date, leave empty = until plan ends)

  • 6. Click **Save**

  • 7. To add multiple: Click **Add Users**, select multiple salespeople, click Submit


Configure Targets (Target Plan)

Steps

  • 1. Open **Targets** type plan

  • 2. In **Targets** tab, system auto-creates periods based on Periodicity

  • 3. Fill **Target** (sales target) for each period

  • 4. Adjust **Payment Date** if needed

  • 5. In **Commission Tiers** tab, configure commission levels:

  • 6. - 0% achievement → 0 commission

  • 7. - 50% achievement → 0 commission (or optional amount)

  • 8. - 100% achievement → OTC amount

  • 9. - 150% achievement → higher amount (encourage exceeding target)

  • 10. Click **Add a line** to add new commission tier

  • 11. View commission chart to verify configuration


Configure Achievements (Achievement Plan)

Steps

  • 1. Open **Achievements** type plan

  • 2. In **Achievement Types** tab, select achievement type:

  • 3. - **Amount Invoiced**: Revenue from invoices

  • 4. - **Amount Sold**: Revenue from sales orders

  • 5. - **Product-based**: By specific products

  • 6. Configure commission rate for each type

  • 7. Example: 5% on Amount Invoiced

  • 8. Click **Save**


Approve Plan

Steps

  • 1. Open plan in **Draft** status

  • 2. Review information: targets, users, commission configuration

  • 3. Click **Approve** to activate plan

  • 4. Plan moves to **Approved** status

  • 5. System starts tracking achievements and calculating commissions


Manual Adjustments

Steps

  • 1. Go to **Commission → Manual Adjustments**

  • 2. Click **New** to create adjustment

  • 3. To **add**: Select **Add to**, choose salesperson and plan, enter amount

  • 4. To **reduce**: Select **Reduce From**, choose salesperson and plan, enter amount

  • 5. Fill **Date** (adjustment date)

  • 6. Fill **Note** (reason for adjustment)

  • 7. Click **Save**


View Commission Report

Steps

  • 1. Go to **Commission → Commission Report**

  • 2. Report shows: Plan, Salesperson, Period, Target, Achieved, Achievement Rate, Commission

  • 3. Use **Filters** to filter by plan, salesperson, period

  • 4. Use **Group By** to group by Plan, Salesperson, Period, Payment Date

  • 5. Click row, select **Achievement Detail** to view transaction details


Achievement Detail Report

Steps

  • 1. Go to **Commission → Achievement Report**

  • 2. View individual transactions: Orders, Invoices, Manual adjustments

  • 3. Shows: Customer, Amount, Commission rate

  • 4. Click row, select **Open Related** to open source order/invoice

  • 5. Group by **Product** to analyze top contributing products


Commission Forecast

Steps

  • 1. Go to **Commission → Commission Report**

  • 2. Find period to forecast

  • 3. Click row, select **Edit**

  • 4. Fill **Forecast** (expected commission amount)

  • 5. Fill **Notes** (forecast reason)

  • 6. Click **Save**

  • 7. Compare Forecast vs Commission columns to assess accuracy


Export Targets

Steps

  • 1. Open Target plan

  • 2. Click **Export Targets** button

  • 3. Excel/CSV file downloads with target list by period

  • 4. Use to share with salespeople or offline analysis


Complete Plan

Steps

  • 1. When plan ends, open plan in **Approved** status

  • 2. Verify all transactions calculated

  • 3. Confirm commission amounts with salespeople

  • 4. Click **Mark as Done** to complete

  • 5. Plan moves to **Done** status

  • 6. Export report and archive for audit purposes


Best Practices

Key points

  • Choose **appropriate cycle**: Monthly for close tracking, Quarterly for stability

  • Set **SMART targets**: Specific, Measurable, Achievable, Relevant, Time-bound

  • Configure **reasonable commission tiers**: Encourage exceeding targets but not excessive

  • **Approve before starting**: Avoid changes while plan is running

  • Check for **duplicate plans**: Avoid salespeople having multiple concurrent plans

  • View **reports regularly**: Check progress weekly/monthly

  • Use **Group By**: Analyze from multiple perspectives

  • **Clear notes** for manual adjustments

  • Have **approval process** for large adjustments

  • Proper permissions: Salespeople only see their own plans


Common Issues

Table

IssueCauseSolution
Commission not auto-calculatedPlan not Approved or salesperson not addedCheck plan status, check salesperson list
Achievement does not match salesOrder not confirmed or invoice not postedCheck order/invoice status
Cannot edit planPlan already ApprovedSet to Draft before editing (if no transactions)
Commission chart not showingCommission Tiers not configuredAdd at least 2 commission tiers
Salesperson cannot see their planPermissions not set or not added to planCheck User Groups and Salespersons list

FAQ

Key points

  • **How to create plan for entire team?** Select User Type = Sales Team, choose team, commission calculated for whole team.

  • **What's the difference between Target and Achievement?** Target: Has specific targets, commission by % completion. Achievement: No targets needed, commission by % of sales.

  • **Can I change targets mid-term?** Yes, but should Set to Draft first. If transactions exist, better create new plan.

  • **How to calculate commission by product?** Use Achievement Plan with Achievement Type = Product-based.

  • **Can I have multiple concurrent plans?** Yes, but be careful to avoid overlap. System warns in Other Plans field.

  • **Do manual adjustments affect reports?** Yes, adjustments counted in Achievement and shown in Achievement Report.

  • **How to export reports?** In report screen, click Favorites → Export All, choose Excel or CSV.

  • **What is OTC?** On Target Commission - Amount salesperson receives when achieving 100% target.

  • **Can I calculate commission by margin?** Need additional module (sale_commission_margin) to calculate by profit.

  • **How can salespeople view their commission?** Use "My Plans" filter in Commission Report, or configure record rules.