Subcontracting Repair
Repair integration for subcontracting
The MRP Subcontracting Repair module is a bridge module between MRP Subcontracting (Outsourced Manufacturing) and Repair. This module allows integrating repair workflow with subcontracting, sending products for repair to subcontractors, managing subcontractor access rights in the repair process, and tracking repair costs from subcontractors.
Key Benefits
Key points
• Flexibility: Allows outsourcing repair services to specialized subcontractors
• Transparency: Full tracking of repair process from subcontractors
• Cost Savings: No need to invest in specialized repair equipment
• Security: Control subcontractor access rights
Module Installation
This module is automatically installed when you have both modules.
Key points
• MRP Subcontracting (Outsourced Manufacturing)
• Repair
Check Installation
Steps
1. Go to Apps.
2. Search "MRP Subcontracting Repair".
3. If not installed, click Install.
Configure Subcontractor
Steps
1. Go to Contacts → Create/edit vendor.
2. Check Is a Subcontractor.
3. Setup Subcontracting Location.
4. Configure portal user access rights for subcontractor.
Configure Access Rights
Module automatically configures access rights for.
Key points
• Repair User: Create and manage repair orders
• Repair Manager: Full management rights
• Subcontractor Portal: View and update their repair orders
When to Use
Use this integration when.
Key points
• Products require highly specialized repair
• No internal equipment/skills for repair
• Want to outsource repair services
• Need to track external repair costs
Integration Workflow
Key points
• Create repair order → Select subcontractor → Send product to subcontractor → Subcontractor performs repair → Receive repaired product → Pay and close order
Create Repair Order for Subcontractor
Steps
1. Go to Repair → Repair Orders.
2. Click Create.
3. Fill information: Product (product to repair), Lot/Serial Number (if any), Partner (customer if repairing for customer), Subcontractor (performing subcontractor), Operations (repair tasks), Parts (replacement parts).
4. Click Save.
Confirm and Send to Subcontractor
Steps
1. Open repair order.
2. Check information.
3. Click Confirm Repair.
4. System creates: Delivery slip to send to subcontractor, Notification to subcontractor, Update order status.
Subcontractor Performs Repair
Subcontractor can.
Key points
• Login to portal
• View assigned repair orders
• Update progress
• Add notes/images
• Report completion
Receive Repaired Product
Steps
1. When subcontractor reports completion.
2. Go to Inventory → Receipts.
3. Find receipt from subcontractor.
4. Inspect product.
5. Click Validate to receive into warehouse.
Close Repair Order
Steps
1. Open repair order.
2. Check: Product received, Costs recorded, Invoice from subcontractor.
3. Click End Repair.
View Repair Order List
Steps
1. Go to Repair → Repair Orders.
2. Use filters: Subcontracted (only subcontracting orders), In Progress, Done, By Subcontractor.
Track Status
Repair Status
| Status | Meaning |
|---|---|
| Draft | Draft, not confirmed |
| Confirmed | Confirmed, waiting to send |
| Under Repair | Being repaired at subcontractor |
| Ready | Repair complete, waiting to receive |
| Repaired | Received back |
| Done | Complete |
Advanced Search
Search by.
Key points
• Product name
• Serial number
• Subcontractor
• Creation date
• Status
Repair Costs
Costs include.
Key points
• Service Cost: Service cost from subcontractor
• Parts Cost: Replacement parts cost
• Shipping Cost: Shipping cost (if any)
Record Costs
Steps
1. Open repair order.
2. Operations tab: Add repair tasks, Enter unit price, Quantity hours/times.
3. Parts tab: Add parts, Quantity, Unit price.
Invoice from Subcontractor
Steps
1. When receiving invoice from subcontractor.
2. Go to Accounting → Vendor Bills.
3. Create new invoice.
4. Link to repair order.
5. Confirm and pay.
Repair Reports
Steps
1. Go to Repair → Reporting.
2. View metrics: Number of repair orders by subcontractor, Average repair time, Repair costs, On-time completion rate.
Analyze Subcontractor Performance
Compare subcontractors by.
Key points
• Completion time
• Cost
• Quality (rework rate)
• Reliability
Internal User Groups
User Groups
| Group | Permissions |
|---|---|
| Repair User | Create and manage repair orders |
| Repair Manager | Full rights, configuration |
| Inventory User | Process delivery/receipt documents |
Subcontractor Access Rights
Subcontractors (via portal) can.
Key points
• View assigned repair orders
• Update progress
• Add notes
• Report completion
• Cannot: Delete orders, view other subcontractors' orders
Cannot See Subcontractor Option
Key points
• Cause: Partner not marked as subcontractor
• Solution: Go to Contacts, Open partner, Check Is a Subcontractor, Save
Cannot Create Delivery Slip
Key points
• Cause: Subcontracting location not configured
• Solution: Go to Inventory → Configuration → Locations, Create location for subcontractor, Assign to partner
Subcontractor Cannot See Repair Orders
Key points
• Cause: Portal access not granted
• Solution: Go to Settings → Users, Create portal user for subcontractor, Link to partner, Send login information
Practical Tips
Key points
• Effective Management: Repair order templates, SLA with subcontractor, Inspection checklist, Framework contract
• Cost Optimization: Compare prices, Volume negotiation, Track quality, Self-repair simple tasks
• Information Security: Restrict access rights, NDA, Data control, Audit log