WhatsApp Payment

• Send invoices and payment links immediately upon invoice creation

• Automatic payment reminders before and after due date

• Confirm successful payment via WhatsApp

• Send receipts and electronic VAT invoices

• Track payment status in real-time

• Integration with Payment Gateways (Stripe, PayPal, VNPay)

• Increase on-time payment rate by 55%

• Reduce debt recovery time by 40%

• Message open rate 98% vs email 20%

• Customers pay faster via direct links

• Reduce paper invoice printing and mailing costs

• Improve cash flow and cash forecasting

• Complete PDF invoice with details

• Direct payment link via Payment Gateway

• Invoice number, issue date, and due date

• Total amount and accepted payment methods

• Quick payment QR code (VNPay, MoMo, ZaloPay)

• Bank transfer information

• 7 days before - Early and polite reminder

• 3 days before - Reminder with detailed information

• 1 day before - Urgent reminder with payment link

• Customize reminder schedule per customer

• Only send for unpaid invoices

• Automatically stop reminders when paid

• Day 1 overdue - Polite and friendly reminder

• Day 7 overdue - More serious reminder

• Day 15 overdue - Warning about late fees

• Day 30 overdue - Notice of legal action

• Customize tone and frequency by customer relationship

• Automatically calculate and notify late fees

• Click payment link to open Payment Gateway

• Choose method: Credit card, ATM, E-wallet

• Enter payment information securely (PCI DSS)

• Confirm payment and receive OTP

• Successful payment in seconds

• Receive confirmation and receipt immediately

• Confirm payment received

• Amount paid and payment method

• Transaction code for reference

• Electronic receipt PDF

• VAT invoice (if applicable)

• Thanks and support contact information

• Send payment link for each installment

• Track amount paid and remaining

• Reminders for each payment installment

• Update partial payment status

• Confirm when 100% paid

• Flexible payment schedule adjustments

• Stripe - International credit card payments

• PayPal - Global payments

• VNPay - Vietnam domestic payments

• MoMo - Popular e-wallet

• ZaloPay - Payment via Zalo

• Bank transfer - Automatic QR code

• VNPay QR code with amount and transfer content

• Bank QR code following VietQR standard

• Customers scan QR and pay in seconds

• Automatic reconciliation when receiving money

• Automatically update invoice status

• Send confirmation immediately upon receiving money

• VIP/Enterprise - Professional tone, flexible payment terms

• Regular customers - Friendly and gentle reminders

• New customers - Detailed payment instructions

• Slow payers - More serious reminders

• Bad debt customers - Firm tone and warnings

• Customize schedule and content by segment

• Notify failure reason (expired card, insufficient balance)

• Suggest alternative payment methods

• Resend new payment link

• Hotline support if needed

• Guide to fix common errors

• Track and automatic retry

• Automatically send invoices on fixed date monthly

• Payment reminders for subscription/membership

• Automatically charge saved card (if available)

• Notify when charge successful/failed

• Handle subscription renewal and cancellation

• Recurring revenue reporting

• Total invoices sent and payment rate

• Average payment time

• On-time vs overdue payment rate

• Current debt by age (0-30, 30-60, 60-90, 90+ days)

• Compare WhatsApp vs Email effectiveness

• Cash flow forecast based on payment history

• New invoice template - Professional and clear

• Pre-due reminder template - Polite and friendly

• Overdue reminder template - Serious but respectful

• Payment confirmation template - Thanks and acknowledgment

• Failed payment template - Support and solutions

• Multilingual by customer country

• Automatically send WhatsApp when creating invoice

• Update payment status in Odoo

• Automatic reconciliation with bank statement

• Create payment entry when receiving money

• Record late fees in accounting

• Debt and cash flow reporting

• Customers respond directly via WhatsApp

• Automatically create ticket in Helpdesk

• Pause reminders when dispute exists

• Send adjusted invoice if needed

• Confirm dispute resolution

• Resend new invoice after resolution

• Encrypt payment links and sensitive information

• PCI DSS compliance for credit card processing

• Do not store card information on WhatsApp

• Two-factor authentication (OTP) for payments

• GDPR compliance on customer data

• Complete audit log for all transactions

• Sales - Send invoices from Sales Orders

• Subscription - Automatic recurring payments

• E-commerce - Online order payments

• CRM - Track customer payment history

• Helpdesk - Handle payment complaints

• Marketing - Send offers to on-time payers

• Send invoice immediately after service completion

• Remind at right time - not too early or too late

• Always have multiple payment methods

• Personalize messages with name and specific information

• Polite and professional tone in all situations

• Monitor and respond quickly

• Backup to Email if WhatsApp delivery fails

• Comply with legal regulations on debt collection

• Payment link not working: Check Payment Gateway

• Payment failed: Guide customer to retry

• No confirmation received: Check webhook

• Amount mismatch: Reconcile with bank statement

• Template rejected: Comply with WhatsApp policies

• Customer not receiving: Check phone number

• Invoice - Bill requesting payment

• Payment Link - Direct payment link

• Payment Gateway - Online payment gateway

• Receipt - Receipt confirming payment

• Overdue - Past payment due date

• Partial Payment - Installment payment

• QR Code - Barcode for quick payment

• Cash Flow - Business money in and out flow