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POS Adyen

Integrate Adyen payment gateway into Odoo point of sale. Accept diverse payment methods with high security and automatic reconciliation.

POS
Adyen
Payment Gateway
Card Payment
E-wallet
Security

Overview

POS Adyen module integrates Adyen payment gateway into Odoo point of sale system, allowing acceptance of credit cards, debit cards, and e-wallets directly at checkout.

Adyen is one of the world's leading payment gateways, supporting over 250 payment methods and 150 currencies.

Transactions are processed quickly, highly secure per PCI DSS standards, and automatically reconciled with accounting system.

Key Features

Key points

  • • Card payment at checkout - Accept Visa, Mastercard, American Express, JCB

  • • Contactless payment - NFC, Apple Pay, Google Pay, Samsung Pay

  • • E-wallets - Momo, ZaloPay, VNPay, and international wallets

  • • QR code payment - Scan QR code for quick payment

  • • PCI DSS security - Comply with international payment security standards

  • • Automatic reconciliation - Auto-reconcile transactions with accounting

  • • Easy refunds - Process refunds directly from POS

  • • Transaction reports - Track detailed payment transactions

Target Users

Key points

  • • Retail stores - Accept card payments for customers

  • • Restaurants, cafes - Fast payment, reduce waiting time

  • • Store chains - Centralized payment management for multiple branches

  • • Accountants - Reconcile card transactions with bank

How to Use

Steps

  • 1. Register Adyen account at adyen.com and complete verification

  • 2. Get API key and Merchant Account from Adyen Dashboard

  • 3. Go to Point of Sale → Configuration → Payment Methods

  • 4. Create new payment method, select "Adyen"

  • 5. Enter API Key, Merchant Account, and configure terminal

  • 6. Connect Adyen card reader device to POS machine

  • 7. Test transaction with Adyen test card

  • 8. Activate and use in actual POS

Scenario 1: Credit card payment at checkout

Customer purchases items and wants to pay with Visa card.

Staff selects Adyen payment method, customer taps/inserts card into reader, enters PIN, transaction completes in seconds.

Scenario 2: Apple Pay contactless payment

Customer wants to pay quickly with Apple Pay on iPhone.

Staff selects Adyen, customer brings iPhone near NFC reader, authenticates with Face ID, payment completes instantly.

Scenario 3: Refund to customer

Customer returns product purchased with card and requests refund.

Staff creates return order in POS, selects refund via Adyen, money refunded to customer card in 3-5 business days.

Scenario 4: Momo e-wallet payment

Customer wants to pay with Momo wallet.

Staff selects Adyen, displays QR code, customer scans with Momo app and confirms payment.

Scenario 5: End-of-day transaction reconciliation

Accountant needs to reconcile all card transactions for the day.

View Adyen report in POS, compare with report from Adyen Dashboard, reconcile with accounting books.

Supported Payment Methods

Key points

  • • Credit cards - Visa, Mastercard, American Express, JCB, Diners Club

  • • Debit cards - Visa Debit, Mastercard Debit, domestic ATM cards

  • • Mobile payments - Apple Pay, Google Pay, Samsung Pay

  • • Vietnamese e-wallets - Momo, ZaloPay, VNPay, ShopeePay

  • • International e-wallets - PayPal, Alipay, WeChat Pay

  • • QR payments - VietQR, dynamic QR code

Compatible Adyen Devices

Key points

  • • Adyen S1E2 - Mobile card reader, Bluetooth connection

  • • Adyen S1F2 - Fixed card reader, Ethernet/WiFi connection

  • • Adyen Desk/5000 - Full-featured Android terminal

  • • Adyen Countertop - Professional checkout counter device

Tips for Effective Use

Key points

  • • Check connection - Ensure terminal always has stable internet

  • • Update firmware - Update terminal software regularly

  • • Train staff - Guide basic transaction error handling

  • • Save receipts - Keep electronic receipts for all transactions

  • • Daily reconciliation - Check transactions daily to detect errors

  • • Secure terminal - Place terminal in safe location, prevent unauthorized access

System Requirements

Key points

  • • Point of Sale module installed

  • • POS Adyen module activated

  • • Adyen account registered and verified

  • • Adyen card reader device

  • • Stable internet connection (WiFi or Ethernet)

  • • API Key and Merchant Account from Adyen

Troubleshooting: Terminal not connecting

Key points

  • • Check terminal internet connection

  • • Restart terminal and POS machine

  • • Verify API Key and Merchant Account are correct

  • • View error logs in Odoo and Adyen Dashboard

  • • Contact Adyen support if error persists

Troubleshooting: Transaction declined

Key points

  • • Check card is not expired

  • • Ensure card has sufficient balance

  • • Ask customer to contact bank

  • • Try different payment method

  • • Check merchant transaction limits

Troubleshooting: Slow transactions

Key points

  • • Check internet speed

  • • Restart terminal

  • • Check Adyen system status

  • • Contact ISP if internet is slow

Frequently Asked Questions

Key points

  • • Adyen costs? - Transaction fee 2-3% depending on card type, terminal rental fee, no setup fee

  • • How long to receive money? - Usually 1-2 business days after transaction

  • • Refund support? - Yes, refund directly from POS, money back to customer card in 3-5 days

  • • Transaction limits? - Depends on contract with Adyen and bank regulations

  • • Customer signature required? - Not mandatory for small transactions or contactless payments

  • • Is card data stored? - No, Adyen complies with PCI DSS, does not store full card information

Business Benefits

Key points

  • • Increase 30% revenue by accepting card payments

  • • Reduce 50% payment time compared to cash

  • • Reduce risk of counterfeit money and cash loss

  • • Increase customer experience with fast, convenient payment

  • • Automatic reconciliation, save accounting time

  • • Expand international customers with multi-currency support