POS Tyro
Integrate Tyro EFTPOS payment into Odoo point of sale. Leading payment solution for Australian stores with low fees and fast processing.
Overview
POS Tyro module integrates Tyro EFTPOS payment system directly into Odoo point of sale, specifically designed for the Australian market.
Tyro is a leading payment service provider in Australia, offering EFTPOS terminals with low transaction fees, fast processing, and seamless POS integration.
Key Features
Key points
• EFTPOS payments - Accept debit and credit cards via Tyro terminal
• POS terminal integration - Direct connection with Tyro terminal via IP or serial
• Contactless payments - Support tap-and-go, Apple Pay, Google Pay
• Low transaction fees - Most competitive fees in Australian market
• Fast payments - Process transactions in 2-3 seconds
• Automatic refunds - Process refunds directly from POS
• Split bill payments - Allow customers to split bills
• Transaction reports - Track all Tyro transactions in Odoo
• Fast settlement - Money in account within 1-2 business days
• 24/7 support - Tyro support team in Australia
Target Users
Key points
• Retail stores in Australia - Accept card payments with low fees
• Restaurants and cafes - Fast payment processing for customers
• Grocery stores - Convenient EFTPOS payments
• Small and medium businesses - Cost-effective payment solution
How to Use
Steps
1. Register Tyro account at tyro.com
2. Order Tyro EFTPOS terminal suitable for your store
3. Receive connection information from Tyro (IP address, merchant ID)
4. Configure Tyro in Odoo: Point of Sale → Configuration → Payment Methods
5. Create new payment method, select "Tyro" as provider
6. Enter Tyro terminal connection information (IP, port, merchant ID)
7. Connect Tyro terminal to store network
8. Test connection with test transaction
9. At POS screen, select products and click "Payment"
10. Select "Tyro" payment method
11. Customer swipes, taps card, or enters PIN on Tyro terminal
12. Wait for transaction confirmation from Tyro
13. Print receipt or send via email
Scenario 1: Debit card payment at counter
Customer purchases and pays with debit card. Staff selects Tyro method, customer taps card on EFTPOS terminal.
Transaction processed in 2 seconds, receipt printed automatically. No PIN required for transactions under $200 AUD.
Scenario 2: Split bill for group customers
Group of customers dining at restaurant wants to split bill. Staff splits bill in POS, each person pays their portion via Tyro terminal.
System automatically records each transaction and updates total revenue.
Scenario 3: Refund for customer
Customer returns product purchased with card. Staff creates return order in POS, selects Tyro refund.
Money refunded to customer card immediately, customer sees money within 1-2 business days.
Scenario 4: Contactless payment with Apple Pay
Customer uses iPhone to pay via Apple Pay. Staff selects Tyro, customer taps phone on EFTPOS terminal.
Payment completed instantly, no PIN required.
Scenario 5: Process large transaction with PIN
Customer purchases $500 AUD worth of goods. Staff selects Tyro, customer taps card and enters PIN on EFTPOS terminal.
Transaction authenticated with PIN, ensuring high security for large transactions.
Important Terminology
Key points
• EFTPOS (Electronic Funds Transfer at Point of Sale) - Electronic payment system at point of sale
• Tyro Terminal - Tyro EFTPOS terminal used to process card payments
• Tap-and-go - Contactless payment by tapping card
• Merchant ID - Business identifier in Tyro system
• Settlement - Process of transferring money from Tyro to bank account
• Surcharge - Additional fee customer pays for credit card transactions
• Integrated EFTPOS - EFTPOS terminal integrated directly with POS
• Least Cost Routing - Route transaction through lowest cost network
Tips for Effective Use
Key points
• Check Tyro terminal connection before each shift
• Enable Least Cost Routing to reduce debit card transaction fees
• Configure surcharge for credit cards to offset higher fees
• Reconcile Tyro reports with Odoo daily
• Keep Tyro terminal in easily accessible position for customers
• Update Tyro terminal software regularly
• Train staff to handle connection errors and refunds
• Monitor transaction fees to optimize costs
• Use split bill feature for restaurants and bars
System Requirements
Key points
• POS module installed and configured
• Tyro account activated
• Tyro EFTPOS terminal (Tyro Go, Tyro Pro, Tyro Flex)
• Stable network connection (Ethernet or Wi-Fi)
• Connection information from Tyro (IP, merchant ID)
• Australian bank account to receive money from Tyro
Troubleshooting: Tyro terminal not connecting
Key points
• Check Tyro terminal is powered on and connected to network
• Verify IP address and port are correct in Odoo configuration
• Check firewall is not blocking connection to Tyro terminal
• Restart Tyro terminal and POS device
• Check network cable or Wi-Fi connection
• Contact Tyro support to check account status
Troubleshooting: Transaction declined
Key points
• Check card is valid and has sufficient balance
• Ask customer to contact bank to unlock card
• Retry transaction or use different card
• Check error code on Tyro terminal screen
• Verify merchant ID is correct in configuration
Troubleshooting: Transaction slow
Key points
• Check network connection is stable
• Verify Tyro terminal is not updating software
• Retry transaction after a few seconds
• Check Tyro network status at tyro.com/status
• Contact internet provider if network unstable
Troubleshooting: Refund failed
Key points
• Check original transaction was successfully paid
• Confirm refund within time limit (typically 180 days)
• Check Tyro account balance sufficient for refund
• View error logs in Tyro portal
• Contact Tyro support to process manual refund
Troubleshooting: Transaction fees higher than expected
Key points
• Check Tyro pricing plan in use
• Verify card type (credit cards have higher fees than debit)
• Enable Least Cost Routing to reduce debit card fees
• Configure surcharge to pass fees to customers
• Negotiate better pricing plan with Tyro if high volume
Frequently Asked Questions
Key points
• Does Tyro work outside Australia? - No, Tyro only supports businesses in Australia
• What are Tyro transaction fees? - Typically 1.5-2% for debit cards, 1.8-2.5% for credit cards
• How long until money reaches bank account? - Usually 1-2 business days
• Is long-term contract required? - No, Tyro does not require lock-in contracts
• Is Tyro secure? - Yes, Tyro complies with PCI DSS and is regulated by APRA
• Can Tyro terminal be used with other POS? - Yes, Tyro terminal integrates with many POS systems
• What is Least Cost Routing? - Feature that routes transactions through lowest cost network to save money
Business Benefits
Key points
• Save 30-50% on transaction fees compared to traditional banks
• Receive money fast in 1-2 days instead of 3-5 days
• No monthly fees or setup fees
• Increase sales by accepting card payments
• Reduce risk of counterfeit money and cash loss
• Automatic transaction reconciliation, reduce accounting work
• 24/7 support from Tyro team in Australia
• Seamless integration with Odoo POS, no manual entry required