POS Event Sale
Integrate POS at events with order system to manage pre-orders, payment, and on-site delivery. Seamlessly connect online and offline sales.
Overview
POS Event Sale module connects POS Event with Sales Order system, enabling businesses to manage pre-orders, payment, and delivery at events in a unified way.
Customers can order online before events, pay and pick up at booth, or buy directly at events and create orders for later delivery.
Key Features
Key points
• Convert Sales Order to POS - Pay for pre-orders at events
• Create Sales Order from POS - Sell at events, deliver later
• Manage pre-orders - Track orders to be picked up at events
• Partial payment - Deposit online, pay remainder at event
• On-site delivery - Confirm delivery right at event
• Inventory sync - Real-time inventory updates between POS and Sales
• Integrated reports - Analyze revenue from both online and offline
• Unified customer management - Purchase history across all channels
Target Users
Key points
• Omnichannel businesses - Combine online and offline
• Event organizers - Sell tickets and related products
• Trade show exhibitors - Accept pre-orders, deliver at booth
• Product launch brands - Pre-order online, pick up at event
• B2B businesses - Accept large orders at exhibitions, deliver later
How to Use
Steps
1. Install POS Event Sale module: Apps → search "POS Event Sale" → Install
2. Configure POS to link with Sales: Point of Sale → Configuration
3. Create online orders for event: Sales → Orders → Create
4. Customer arrives at event, open POS and search order by name/phone
5. Select "Load Order" to convert Sales Order to POS
6. Confirm products, pay remainder (if any)
7. Print receipt and deliver to customer
8. Or create new order from POS, select "Create Sales Order" for later delivery
Scenario 1: Pre-order new product at exhibition
Launch new phone, customers pre-order online with special price. At exhibition, customers come to booth, pay and receive device.
Result: 500 pre-orders, 95% customers pick up on time, increased booth traffic, revenue $15B.
Scenario 2: Agricultural fair with bulk orders
B2B customers order tons of fruit at fair. Create Sales Order from POS, 30% deposit, deliver within week.
Result: 50 B2B orders, total value $2B, on-time delivery, full payment.
Scenario 3: Music festival with merchandise pre-order
Fans pre-order shirts, posters online. At festival, pick up at booth, avoid sold-out and long queues.
Result: 2,000 pre-orders, 80% pick up on first day, reduced sales counter load.
Scenario 4: Pop-up store with later delivery
Customers buy bulky products at pop-up store, create order for home delivery instead of carrying.
Result: 30% transactions choose delivery, increased large product sales, satisfied customers.
Scenario 5: B2B exhibition with sample orders
Business customers view samples at exhibition, order in bulk, pay deposit on-site.
Result: 100 B2B orders, average value $200M/order, total revenue $20B.
Important Terminology
Key points
• Sales Order - Customer order, not yet paid or delivered
• Load Order - Convert Sales Order into POS for payment
• Pre-order - Order and pay before product is available
• Partial Payment - Deposit, pay remainder later
• On-site Delivery - Deliver right at event
• Deferred Delivery - Buy at event, deliver to home/office
• Omnichannel - Integrate online and offline sales
Tips for Effective Use
Key points
• Prepare order list - Print pre-order list before event
• Set up separate area - Dedicated counter for pre-order pickup, avoid queues
• Verify customers - Check ID or order code before delivery
• Update status real-time - Mark orders as delivered to avoid duplicates
• Flexible payment - Accept multiple payment methods for remainder
• Clear communication - Notify delivery time for later orders
• Monitor inventory - Ensure enough stock for both pre-orders and direct sales
• Collect feedback - Ask customers about pickup process
System Requirements
Key points
• POS Event module installed
• Sales module installed
• Stock (Inventory) module installed
• Configure warehouse and delivery routes
• Stable internet connection to sync orders
• Sales Order access permission in POS
Troubleshooting: Cannot find order in POS
Key points
• Check order is confirmed
• Ensure order is linked to correct event
• Refresh POS or resync data
• Check customer name, phone number entered correctly
• View logs to check sync errors
Troubleshooting: Cannot convert Sales Order to POS
Key points
• Check products in order are available in POS
• Ensure order is not yet paid or delivered
• Check user access permissions
• View order status in Sales module
• Contact administrator if error persists
Troubleshooting: Inventory not syncing
Key points
• Check warehouse configuration for POS and Sales
• Ensure both modules use same warehouse
• Refresh inventory in POS
• Check stock moves are confirmed
• Run inventory adjustment if needed
Troubleshooting: Partial payment not working
Key points
• Check payment terms configuration in Sales Order
• Ensure POS supports partial payment
• View remaining amount to be paid
• Check payment journal is configured
• Try full payment if partial payment fails
Frequently Asked Questions
Key points
• Can customers cancel pre-order at event? - Yes, cancel in Sales Order and refund via POS
• Can pre-order products be exchanged at event? - Yes, edit order in POS before payment
• How to track unpicked orders? - View Sales Order report with "To Deliver" filter
• Can B2B orders be created from POS? - Yes, select B2B customer and create Sales Order with payment terms
• Is there shipping fee for later delivery? - Depends on delivery method configuration in Sales
• Is there limit on orders loaded into POS? - No, but filter by event for easier search
Business Benefits
Key points
• Increase revenue 30-50% by combining online and offline
• Improve customer experience with pre-order and flexible delivery
• Reduce event inventory through demand forecasting from pre-orders
• Increase average order value with large B2B orders
• Unified customer management across all sales channels
• Make business decisions based on integrated data