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Odoo POS Restaurant - Restaurant Management

Specialized POS solution for restaurants, cafes and bars

The POS Restaurant module extends Point of Sale with specialized features for F&B industry. This module provides floor plan table management, flexible ordering, kitchen order routing, bill splitting/merging, and table service management.

With intuitive interface, multi-floor support (floors, garden, VIP), Kitchen Display System integration, POS Restaurant helps restaurants serve customers quickly and professionally.

Table Management
Order Taking
Kitchen Orders
Split Bills
Floor Plan
Kitchen Display
Service Tips
Reservations

Restaurant Terminology

Restaurant Terms

EnglishVietnameseDescription
TableBàn ănCustomer service table
FloorKhu vựcRestaurant area/floor
OrderGọi mónFood/beverage order
Send to KitchenChuyển bếpSend order to kitchen
Split BillTách hóa đơnSplit bill for multiple people
Merge TablesGộp hóa đơnMerge multiple tables into one
Transfer TableChuyển bànTransfer order to another table
TipTipGratuity for staff
PreparingMón đang chế biếnDish being prepared
ReadyMón đã sẵn sàngDish ready to serve

Table and Dish Status

Table Status

EnglishVietnameseDescription
AvailableTrốngTable has no customers
OccupiedĐang phục vụTable has customers
OrderedĐã gọi mónOrdered, not paid
Bill RequestedChờ thanh toánCustomer requested bill

Dish Status

EnglishVietnameseDescription
NewMới gọiJust ordered
SentĐã gửi bếpSent to kitchen
PreparingĐang làmKitchen is preparing
ReadySẵn sàngDish is ready
ServedĐã phục vụServed to customer

Restaurant Service Process

Customer service workflow:

Steps

  • 1. Customer arrives, staff selects available table on floor plan

  • 2. Take order: Select food/drinks from menu, adjust quantities

  • 3. Add special notes (no onions, less spicy, etc.)

  • 4. Send order to kitchen

  • 5. Kitchen receives order on Kitchen Display, starts preparing

  • 6. Customer orders more: Add to current order, send to kitchen

  • 7. Customer requests split bill: Split items by person

  • 8. Payment partial or full, print receipt

Key Features

Key points

  • • Visual floor plan with color-coded table status

  • • Manage multiple areas/floors in restaurant

  • • Flexible ordering with notes for each item

  • • Real-time order routing to kitchen

  • • Split bills by item or by person

  • • Merge multiple tables for large groups

  • • Easy order transfer between tables

  • • Automatic or manual tip calculation

  • • Kitchen Display System (KDS) for kitchen

  • • Separate order printing for departments (bar, hot kitchen, cold kitchen)

Floor Plan Management

Configure and use floor plan:

Steps

  • 1. Create floors: Floor 1, Floor 2, Garden, VIP

  • 2. Add tables to each floor with name and seats

  • 3. Arrange table positions on plan with drag-drop

  • 4. Choose table shape (round, square, rectangle)

  • 5. Table color changes automatically by status

  • 6. Click table to view/edit order

  • 7. Drag-drop to transfer orders between tables

Split and Merge Bills

Bill Splitting Methods

MethodDescriptionUse When
Split by itemSelect items to splitEach person pays their items
Split evenlyDivide total equallyFriends split evenly
Split by %Divide by percentageSplit by agreement
Manual splitEnter custom amountsSpecial cases

Kitchen Display System

Kitchen screen system helps manage orders:

Key points

  • • Display orders in real-time when staff sends

  • • Categorize orders by department (bar, hot kitchen, cold kitchen)

  • • Color alerts for waiting orders (yellow, red)

  • • Kitchen marks dishes as preparing and ready

  • • Sound notification for new orders

  • • Display special customer notes

  • • Track preparation time for each dish

Real-world Scenarios

Common use cases:

Key points

  • • Buffet restaurant: Table management, charge by number of people

  • • Coffee shop: Quick ordering, route to bar for preparation

  • • Fine dining: Multiple areas, large tables, bill splitting

  • • Bar: Drink orders, tip calculation, flexible payment

  • • Food court: Multiple counters, centralized payment

  • • Wedding banquet: Merge tables, manage set menus

Tip Management

Tip calculation methods:

Steps

  • 1. Automatic tip: Configure default tip % (5%, 10%, 15%)

  • 2. Manual tip: Customer enters custom tip amount

  • 3. Tip by staff: Allocate tip to each server

  • 4. Pooled tip: Total shift tips, split evenly among team

  • 5. Tip reports: Track tips by staff, shift, day

Integration with Other Modules

POS Restaurant integrates with:

Key points

  • • Point of Sale: Inherits all basic POS features

  • • Inventory: Manage ingredients, recipe formulas

  • • HR: Track sales and tips by employee

  • • Accounting: Sync revenue and tips to accounting

  • • CRM: Manage loyal customers, advance reservations

  • • Website: Allow customers to book tables online

Best Practices

Steps

  • 1. Design floor plan to match actual layout for easy management

  • 2. Name tables clearly and memorably (A1, B2, VIP1)

  • 3. Configure separate printers for each kitchen department

  • 4. Train staff to use split/merge bills proficiently

  • 5. Use dish notes to communicate customer requests

  • 6. Check Kitchen Display is working before opening

  • 7. Sync data regularly between devices

  • 8. Backup floor plan and configuration periodically

System Configuration

POS Restaurant setup steps:

Steps

  • 1. Install pos_restaurant module

  • 2. Enable Restaurant feature in POS configuration

  • 3. Create floors for restaurant

  • 4. Add tables to each floor

  • 5. Configure food/beverage categories

  • 6. Set up printers for kitchen and bar

  • 7. Configure tips (automatic or manual)

  • 8. Set up Kitchen Display if available

  • 9. Test ordering and payment workflow