POS Self Order Preparation Display
Order display screen for kitchen and preparation areas. Auto-receive self-orders, categorize items, track progress and optimize service workflow.
Overview
POS Self Order Preparation Display module integrates order display screens for preparation areas (kitchen, bar, beverage counter).
When customers place self-orders, orders automatically appear on kitchen screens, helping staff prepare items quickly and accurately.
Key Features
Key points
• Real-time order display - Self-orders automatically appear on kitchen screen immediately
• Area-based categorization - Auto-route items to kitchen, bar, beverage counter screens
• Order prioritization - Display urgent orders, VIP orders, overdue orders
• Progress tracking - Mark items as preparing, done, delivered
• Sound notifications - Alert when new order arrives or order exceeds wait time
• Display notes - Show customer special requests
• Time counter - Display wait time for each order
• Multi-area screens - Support multiple screens for different areas
• Fullscreen mode - Optimized display for large kitchen screens
Target Users
Key points
• Restaurants - Kitchen screens displaying orders from kiosk and app
• Coffee shops - Beverage counter screen for self-orders
• Bars - Bar counter screen for drinks
• Fast food stores - Preparation screen for self-service orders
• Food courts - Multiple screens for different stalls
How to Use
Steps
1. Install POS Self Order Preparation Display module in Odoo
2. Go to Settings → Point of Sale → select POS to configure
3. Enable "Self Order" and "Preparation Display"
4. Create preparation areas: Settings → POS → Preparation Display
5. Add new area (e.g., "Main Kitchen", "Bar", "Beverage Counter")
6. Categorize products into each area (e.g., grilled items → Main Kitchen)
7. Configure screen: open preparation display URL on kitchen screen
8. Login and select corresponding preparation area
9. Configure alert time (e.g., alert after 10 minutes)
10. Test by creating trial self-order
Scenario 1: Restaurant with multiple kitchen areas
Restaurant has hot kitchen, cold kitchen, bar. Self-orders auto-route salads to cold kitchen, grilled items to hot kitchen, drinks to bar.
Configuration: Create 3 preparation displays, categorize products by category, each screen only shows items for its area.
Scenario 2: Coffee shop with app ordering
Customers order coffee via app, order displays on beverage counter screen with customer name, selected items and notes (less sugar, extra ice).
Configuration: One preparation display for beverage counter, clearly display customer name and notes, sound alert for new orders.
Scenario 3: Fast food store with kiosk
Customers order via kiosk, orders display on kitchen screen by priority, staff prepare and mark complete.
Configuration: Screen displays large order numbers, color changes by wait time (green → yellow → red).
Scenario 4: Food court with multiple stalls
Customers order from multiple stalls via one kiosk, each stall has own screen showing only their items.
Configuration: Each stall has one preparation display, filter by product category or tag.
Scenario 5: Restaurant with priority VIP orders
Orders from VIP customers or urgent orders are marked and displayed at top of kitchen screen list.
Configuration: Configure priority rules, VIP orders or orders with "urgent" tag auto-move to top with prominent color.
Important Terminology
Key points
• Preparation Display - Order display screen for preparation area
• Kitchen Display System (KDS) - Kitchen screen system
• Order Stage - Order status (new, preparing, completed)
• Preparation Area - Preparation zone (kitchen, bar, beverage counter)
• Order Priority - Order priority level
• Preparation Time - Item preparation time
• Order Notes - Customer special notes
• Alert Threshold - Time threshold for alerts
• Order Routing - Route orders to corresponding area
Tips for Effective Use
Key points
• Place screen in visible location - Ensure kitchen staff can see clearly from all angles
• Use large screen - 24-32 inch screens help display multiple orders simultaneously
• Configure clear colors - Different colors for different statuses
• Enable sound notifications - Alert for new orders or overdue orders
• Categorize products accurately - Ensure items display on correct screen
• Set reasonable alert time - Based on actual preparation time
• Train staff - Guide how to mark items complete
• Check connection regularly - Ensure screen always online
System Requirements
Key points
• POS and POS Self Order modules installed
• Display screen (tablet, computer monitor, TV)
• Modern browser supporting WebSocket (Chrome, Firefox, Edge)
• Stable network connection between screen and Odoo server
• Speaker or sound system for notifications (optional)
Troubleshooting: Screen not displaying new orders
Key points
• Check screen internet connection
• Refresh preparation display page (F5)
• Check correct preparation area is selected
• Confirm products are categorized into area
• Check WebSocket connection in browser console
• Restart browser or display device
Troubleshooting: Orders displaying on wrong screen
Key points
• Check product categorization in POS settings
• Confirm product category or tag
• Check preparation display filter configuration
• Update product categorization and test again
Troubleshooting: No sound notification
Key points
• Check display device volume
• Confirm browser is allowed to play sound
• Check sound configuration in preparation display settings
• Try different browser if issue persists
Troubleshooting: Screen lagging or slow
Key points
• Check stable network connection
• Reduce number of orders displayed simultaneously
• Clear browser cache and cookies
• Use device with better specs
• Check Odoo server load
Troubleshooting: Orders not auto-changing status
Key points
• Check kitchen staff permissions
• Confirm complete button was clicked
• Check WebSocket connection
• View error logs in browser console
• Refresh page and try again
Frequently Asked Questions
Key points
• Can I use tablet as kitchen screen? - Yes, any device with browser works
• Does screen work without internet? - No, needs connection to Odoo server
• Can I customize screen interface? - Yes, customize colors, fonts, layout in settings
• How many orders can screen display simultaneously? - Depends on screen size, typically 6-12 orders
• Can I print kitchen tickets instead of using screen? - Yes, can use both or just one
• Do kitchen staff need to login? - Yes, need login to mark items complete
• Can I view completed orders? - Yes, has order history view mode
Business Benefits
Key points
• Reduce order communication time from counter to kitchen by 50%
• Increase order accuracy, reduce errors from handwriting or verbal communication
• Improve service speed, reduce customer wait time
• Monitor kitchen performance, analyze item preparation time
• Reduce paper waste from kitchen tickets, eco-friendly
• Increase order handling capacity during peak hours
• Improve customer experience with faster service time