Event SMS
Send SMS to event attendees
The Mass Mailing Event SMS module extends event marketing capabilities by enabling SMS campaigns for event attendees.
Unified SMS/Email interface, event attendee targeting, seamless integration with existing event and mass mailing workflows.
Send SMS to event attendees
Steps
1. Go to Events → Events.
2. Open the event you want to send SMS campaigns for.
3. Click the Mail Attendees button in the event form.
4. The system opens a mailing form with SMS and email options.
5. Select Mailing Type: SMS.
6. The recipient list is automatically filtered to event attendees (excluding cancelled/draft registrations).
7. Compose your SMS message.
8. Preview and send.
Invite contacts via SMS
Steps
1. From the event form, click Invite Contacts.
2. The mixed SMS/email form opens.
3. Choose between SMS or Email mailing type.
4. Select target contacts.
5. Compose your invitation message.
6. Send the campaign.
Recipient filtering
When creating campaigns for event attendees, the system automatically applies a domain filter to ensure only confirmed attendees receive communications.
Key points
• Domain filter: [("event_id", "in", [event_ids]), ("state", "not in", ["cancel", "draft"])].
• Automatically excludes cancelled and draft registrations.
• Only sends to confirmed attendees.
Best practices
Key points
• Verify SMS Credits: Ensure you have sufficient SMS credits before launching campaigns.
• Test Messages: Send test SMS to verify formatting and content.
• Timing: Consider time zones when scheduling SMS campaigns.
• Compliance: Ensure recipients have opted in for SMS communications.
• Message Length: Keep SMS messages concise (typically 160 characters).
Common use cases
Key points
• Event Reminders: Send SMS reminders 24 hours before the event.
• Last-Minute Updates: Notify attendees of venue changes or schedule updates.
• Post-Event Follow-up: Send thank you messages or survey links.
• Registration Confirmations: Confirm attendance via SMS.
Troubleshooting
Key points
• SMS not sending? Verify SMS provider is configured in Settings → Technical → SMS.
• Check SMS credit balance.
• Ensure phone numbers are in correct format.
• Wrong form view appearing? This module should auto-install when dependencies are met.
• Verify mass_mailing_event_sms is installed and active.
• Recipients not filtered correctly? Check event registration states.
• Verify the mailing domain in the campaign form.